Tesla and Other Domestic Brands Drop in Consumer Reports Survey
October 24, 2018
According to Consumer Reports' Annual Auto Reliability Survey, it was a rough year for domestic brands including Tesla. Using data collected from its members about their experiences with more than half a million vehicles. Buick, Chevrolet, Chrysler, and Tesla are among the brands that tumbled in the organization’s predicted new-car reliability rankings. Every domestic automaker landed in the bottom-half of CR’s latest reliability rankings, which covers 29 brands this year - two more than 2017. Ford ranks the highest at 18, down three spots from the previous year. Right below Ford on the list is Buick, which had performed well in recent years and was in the top 10 last year. Cadillac is the worst-rated domestic manufacturer and ranks near the very bottom at 28. Asian brands, led by Lexus, Toyota, and Mazda, in that order, continue to be the best for new car reliability in CR’s survey, which is the largest of its kind. Seven of the top 10 brands in this year’s reliability rankings are from Japan and South Korea, including Subaru, Kia, Infiniti, and Hyundai. Three European brands, Audi, BMW, and Mini, round out the top 10. Audi and BMW both declined from last year. Three other brands, Porsche, Volkswagen, and Mercedes-Benz, finished midpack. Volvo finished last overall. Tesla fell six spots from last year and now ranks third-worst (27 out of 29). The Model S dropped to “Below Average” this year, and its Overall Score is no longer high enough to be “Recommended” by CR. Owners reported suspension problems and other issues that included the extending door handle. The Model X SUV remained “Much-Worse-Than-Average” for reliability, with ongoing problems including the falcon-wing doors and center display screen. On the flip side, the Model 3 sedan has “Average” predicted reliability based on owner feedback.